Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Your order will be delivered within 24 hours post successful payment, ensuring a swift experience with Mega Premium Store’s top-tier products. Your satisfaction is our priority!
Creating an account is easy! Simply click on “My Account” and register, or opt for automatic account creation during checkout by selecting the “Create an Account” option. Streamlined and convenient – your choice, your account!
We’ll keep you in the loop! Once you place an order, we’ll send you emails and WhatsApp messages to update you on its status, making it simple to stay informed.
We offer convenient payment options! Choose from EasyPaisa, JazzCash, Nayapay, Sadapay, UPaisa, Raast ID, FirstPay, and Habib Metro Bank to complete your transactions hassle-free.
Ensure uninterrupted subscription! Make payments by the 3rd of each month to maintain your recurring subscription. Any payments made after this date will be considered for the following month.
Please read carefully
Returns and Exchanges
Kindly note, we do not provide a return or exchange policy at this time. We appreciate your understanding and encourage you to reach out with any concerns for further assistance.
Received the wrong item? No worries! We’ll promptly exchange and correct the error to ensure you receive the product you ordered. Your satisfaction is our priority.
Need assistance? Reach out easily! Contact us via email at info@mpremiumstore.com, WhatsApp at +923496789616, or fill out our Contact Us form, and our dedicated customer support team will be happy to help!
Feel free to reach out if you have any concerns or questions after placing your order. Contact us immediately, and we’ll be happy to assist you. Ensure accurate details for a seamless experience.
For sold-out items, feel free to contact us, and we’ll provide information on availability or expected in-stock dates for pre-order options. Your satisfaction is our priority!